The MBTA: one mistake may be regarded as a misfortune; 900 looks like carelessness

slaniel | Boston; Kenmore Square; MBTA | Wednesday, August 13th, 2008

Attention conservation notice: 900 or so words of whinging ahead about the MBTA, and about the city generally.

There’s an article in today’s Globe about the continuing MBTA construction delays at Kenmore. I would give a substantial fraction of my salary — seriously — if people could explain to me why MBTA projects are always overdue and wildly over budget, and if those same people could then solve the problem.

It’s been noted many times recently: in an era of expensive gas, a functioning MBTA would jump in and prove to people that mass transit is just what they’re waiting for. It’s not happening: the MBTA is falling even more apart at precisely the time when it ought to be working better.

To add insult to injury, the MBTA’s putative leader, Dan Grabauskas, drives an SUV to work every day from his home in Ipswich. This despite the fact that Ipswich is right on the commuter rail (Newburyport line, a couple stops shy of the end). And also despite the fact that the MBTA is now running a campaign it calls “Dump The Pump” to get people onto its vehicles.

Every time the MBTA could be overdue on a project, it is. The Longfellow Bridge is sort of fixed now, so trains passing over it can now go 25 mph rather than the 10 mph where they’ve been stuck since June; this is still slower than the usual 40+-mph travel speed over that bridge. Several times over the past few months, we’ve heard that the repairs would be completed within a weekend or two.

When an organization screws up this consistently, the press owe it to us to ask why it always screws up. Like Tom Friedman, the MBTA “does not get these things right even by accident.” I wish the MBTA itself had the honesty to explain this: after the hundredth T slowdown because of “signal work,” someone should be asking why signal work so consistently slows down the trains. Do other transit systems have so many signaling problems? Or are “signaling problems” cover for “breakdowns in union negotiation”?

I’m inclined to look at Boston generally. I’m unversed in the Big Dig, and of course I realize the fundamental fact about it: the city and the U.S. were moving an interstate highway under a 400-year-old major metropolis built on landfill. That’s nontrivial. I understand this. But it’s the same issue as with the MBTA: being Boston, the smart money would have bet that the project would go insanely far over its budget.

For a city with so many universities and so many smart people — and especially so many engineers — you’d expect that it would be the greatest city in the world, and that its construction projects would be monuments to man’s technological achievements. It’s not so, unfortunately. (Perhaps I flatter universities.)

The reason this gets to me so much, if it’s not clear, is that I love my city. I moved back here after being away for a year and really missing the place. Every time I flew into Logan, I would say a little something — seriously — to Boston upon first spotting its skyline. It was always something like “Hey Boston. Glad to see you. I missed you.” I still say something to Boston when I’m riding the red line over the Longfellow.

I want only the best for this city. I want it to succeed. When college students graduate, I want them all to stay here. I want the constant influx of new faces and smart people to make this place fun, livable, and dynamic. By all rights it should be the coolest town on earth: lots of young people means lots of restaurants selling good cheap food all night long. Like New York City, I should be able to duck into a diner at 5:00 in the morning. I should be able to buy noodles whenever the urge overtakes me.

Yet it’s not like that. I blame the T for some of that. We should be like Paris: no more than a 10-minute walk from any spot in the city to a T stop. The T should be running 24 hours per day like New York’s subway. And with all the smart people in this city, engineering problems should not grind the place to a halt.

It all smells very much like politics: buried deep within the MBTA and the city government, someone has paid someone else off; or the union won’t fix something because one of its members is pissed at Grabauskas; or there’s a feud going between the Italian wing and the Irish wing of city government. Something. If someone knows the politics, I’m sure that’s 99% of the story; I would love to hear it. And I would love for the Globe to dig down to this next level. When a bridge is effectively running at 25% capacity for a few months, I want my local media to explain the root cause, rather than constantly turning to “MBTA spokesman Joe Pesaturo.”

What I want to know is: as someone who loves this city very deeply, what can I do to fix what’s broken? I’m not leaving this place. I want to make it better.

10 Comments »

  1. I’ve always thought Boston needs something like the Straphangers Campaign (Wikipedia). If there is an analogous Boston-based organization, I haven’t heard of it, which suggests that it’s not doing its job very well.

    The Transit Rider’s Union might be worth checking out, but my sense is they are more focused on transit equity than the broader issues the Straphangers Campaign has taken on.

    You might also find it amusing to know my captcha challenge for this comment is “Somerville.”

    Comment by Adam Rosi-Kessel — August 13, 2008 @ 9:09 am

  2. Hey, didn’t that used to be called the “Straphanger’s Union”?

    But, as far as the MBTA goes, I suspect it’s two things: 1. Political B.S. 2. Monetary problems. I remember #2 from an NPR interview with Dan Grabauskas where people were asking questions like “WTF are things [i]continually[/i] broken?” and it boils down to the fact that the T is in the Red. I forget from what, though. Maybe the Big Dig? I’m not sure. So what happens is, the T basically gets money from car tolls and fares. A large chunk of that goes to debt service, a large hunk goes to pay workers, and the remaining scraps go to maintanence, I think.

    So, yeah, they [i]know[/i] that whenever it rains, the glass in Porter station leaks and takes out one escalator and floods most of the stairwell, but they either don’t have the money, or the politics basically says they need some dude replacing all the electrical fixtures in Porter instead of fixing the damned windows so that the escalator doesn’t rot out and require continual maintence (which, BTW, also requires the escalator to be shut down!).

    Comment by mrz — August 13, 2008 @ 10:28 am

  3. if you are calling Joe Pesaturo with questions about the Longfellow Bridge, then you are calling the wrong agency. The bridge is owned and maintained by the department of conservation and recreation

    Comment by giselle — August 13, 2008 @ 10:33 am

  4. Hi giselle,

    The Pesaturo reference was actually a jab at the Globe. Whenever the Globe runs a story about the MBTA, they invariably talk to Pesaturo and to Grabauskas, and to no one else.

    Comment by slaniel — August 13, 2008 @ 10:41 am

  5. There’s also the closing of a lane on the BU Bridge for 3 months for sidewalk work. The work did not actually begin until early August and the lane was closed at the end of May. Wait until the students and vacationers come back. Gridlock, here we come!

    Comment by Kathode — August 13, 2008 @ 11:37 am

  6. It seems like the bridge might be maintained by the conservation/rec folks but I have to think that once T tracks are involved, it’s all MBTA. Maybe the bridge taking forever to get done is the slow grinding of MBTA vs. conservation/rec interdepartmental slowness?

    Comment by mrz — August 13, 2008 @ 11:38 am

  7. MBTA screwups are a combination of things, some of which are their fault, some of which are not.

    • MBTA funding is a fixed percentage of the amount the state takes in in sales tax. So, the amount they have is totally unrelated to the amount they need to spend.
    • Then, they spend it poorly and inefficiently. Nobody wants to give them more money when they don’t have any confidence it will be well-spent.
    • The system is very old and its design doesn’t make it easy to maintain - signal and track work usually involves shutting a lot of stuff down, more so than in newer systems that learned from the design flaws of the T.
    • They haven’t maintained the system well, so it breaks a lot.

    Comment by Aaron Weber — August 13, 2008 @ 11:54 am

  8. I don’t know anything about the specifics of this case, but as far as I can tell construction projects are always overdue. Steve, the apartment you’re living in is one example…

    But Boston also seems to have it particularly bad. The Big Dig was a major disaster. The rumors were mob involvement.

    Comment by Dylan Thurston — August 13, 2008 @ 11:57 am

  9. “What I want to know is: as someone who loves this city very deeply, what can I do to fix what’s broken? I’m not leaving this place. I want to make it better.”

    Steve Laniel: Not just another cut-and-run Bostonian.

    Comment by jwreezy — August 13, 2008 @ 4:48 pm

  10. I love this thread and this diary. I feel like I’ve come home. Oh…wait…. I live here. Right. Anyway, watching the mess at the BU Bridge for the past 2 months was at first maddening and now only annoying. Boston is determined to use NONE of the engineering smarts that get trained here.

    Comment by Michael — August 18, 2008 @ 8:44 pm

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